What is the minimum amount for free shipping? - A question about your delivery? | FAQ |...

Customer service / Contact us

A question about your order?

A problem with your Akinod product?

A question about your delivery?

Need more information about our knives?

1.
What are the time estimates for production and delivery?

2.
What is the minimum amount for free shipping?

Our shipping costs depend on the destination you chose while purchasing on our website.

For The United States, our shipping costs are free for any order with a total purchase equal to or greater than 100 dollars.

3.
My order is indicated as delivered but I never received it

4.
Can I change the delivery address following confirmation of my order?

5.
How can I track the delivery of my package?

6.
The delivery of my order shows no change

7.
What is the delivery cost and the carrier responsible for delivery?

8.
Why am I being asked to pay additional fees on receipt of my package?

SHIPPED WITHIN 2 DAYS

from our workshop in France

SECURE PAYMENT

CUSTOMER SERVICE

available Monday to Friday, 9 AM to 6 PM (CET)

+33 (0)1 43 60 15 50